I use to feel that I was appreciated as a on line customer.
The Potomac Ridge course staff, seems to have a slightly different attitude towards GolfNow customers. I am not sure how to express or discribe it other than to say it's not pleasent. This weekend when the group of us (who did not no eachother) started our round all had the same feeling about the customer service at check-in "not very welcome attitude by the person at the counter". And the only thing that we had in common is that we booked our round on line. WOW!!! It's winter golf if you don't like what we paid to play on your course don't advertive on GolfNow.......PS I thought I liked this course but now. I guess I will take my business somewhere else.
January 27, 2015
Customer Service lacking.
Poor customer courtesy at the counter. Spend extensive time waiting for clerk to finish personal call. Course is very good for January. Sand traps totally out of commission. No food services available.
January 21, 2015
Course was in excellent shape and green were true.
October 10, 2014
Not customer friendly!
Having played this course many times last season and several times this season, I have consistently found management to be generally the worst staff, I have encountered, when it comes to dealing with "customers". The attitude is one of we really don't care if you play or not. I have experienced this rude non professional behavior first hand, and have talked to other golfers who have experienced the same issues I have observed. I have met other golfers at Potomac Potomac, strangers, who have expressed these same sentiments, and golfers at other courses who have the same experience. It appears to me that golfers who use Golfnow are particularly treated in an unprofessional manner, but I have talked to others who scheduled tee times with the course and experienced the same issues. I am only one person, but I will not play there again, and would not recommend anyone I know or don't know to play there.
July 26, 2014
Great Experience Great Staff
I've played this course a number of times and each time I've had a great experience. The course is always in pretty good shape and the staff is really good too.
July 7, 2014
Not what it used to be
This place has gone downhill over the years. Fairways are brown and thin in many areas. Greens were fine. Tee boxes were terrible. Grounds were unkempt. Burgers were decent. I got a GN deal for $32 so I don't feel ripped but it's not the calibre course it was when it was run by Atlantic golf.
May 8, 2014
This course is a far cry from what it used to be. The fairways were all brown / dead. The greens were in good shape, which made the course playable...
Customer service at the course was not impressive either. Our group had an emergency come up and was unable to golf. We did book a Hot Deal which is non-refundable, so I asked the staff to work with us. The course was empty so I asked if could just golf two rounds so I wasn't throwing away money (from the other player's reservation). They were not flexible with our problem and I ended up eating $30.
I do not see myself coming back to this course again, which is a shame.....
April 14, 2014
27 holes good topography
Not bad shape considering the harsh winter. Lot of trash that needs to be picked up.
March 13, 2014